Frequently Asked Questions

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NOTE: These are actual questions from our customers, and our answers. We endeavor to monitor and keep this information up to date. To confirm the information here, please do not hesitate to contact our office.

Corporate Registries
You can dissolve a corporation for the owner has passed away at West-End Registries. You will need to supply the your valid photo ID to dissolve a corporation, we would list you as an agent for the corporation for the person requesting the service. We would make the sole director as inactive. The date that he passed away would be his director cessation date. If you are able to supply the date in May 2020, but we do not need a funeral statement or a death certificate. There is a fee of $84.00 for the corporation dissolution.
The historical searches cannot be submitted online. But you may submit a request by emailing our office, and include the information you are looking for. We will send you a payment request by email to process the credit card. Once paid we can process the historical search and email the results back to you. If there are schedules on the historical search, they would be included with the search. For change documents, each filing has a separate document that may be ordered. For change document, would be pulled as a historical search for each recorded change. If you are going to be processing historical searches often, you can look at getting an account with our office. You would be billed monthly instead of paying for each service.
We can order original registration documents and annual reports for the society. The Alberta Corporate Search will not include the bylaws or the annual reports as these are a microfilm document that may be ordered and supplied by AB Corporate Registries. The Corporate Search will include, registered and records address for the society, along with the name and address for the directors/shareholders. The fee to order corporate microfilm is $20. As far as I know, you will receive all documents that have been microfilmed since the original registration date of the society. If you would like to proceed, I can send you a payment link for credit card payments. Once payment is received we would order the microfilm, the documents should be available in 24 - 48 hours.
To change the name of your Alberta Incorporation, you will need a NUANS (name search) for the proposed name. Then we process the name change. We can process the name change by email or in person. If it is by email, you will need to supply the name of the corporation, the Corporate Access Number, the new name, and the authorized representative’s valid photo ID. The fee for the NUANS is $57.75 and the corporate name change is $130.00.
To change the name of your Alberta Incorporation, you will need a NUANS (name search) for the proposed name. Then we process the name change. We can process the name change by email or in person. If it is by email, you will need to supply the name of the corporation, the Corporate Access Number, the new name, and the authorized representative’s valid photo ID. The fee for the NUANS is $57.75 and the corporate name change is $130.00.
We can process a NUANS search for your proposed corporation. The NUANS fee is $57.75. The NUANS will reserve your name for 90 days to provide time to incorporate the business. When you are ready to incorporate, or if you would like to proceed now, we can complete the incorporation for you also. The fee to register the incorporation (including the NUANS) is $542.75. Or we can provide a minute book package for $726.50, which includes the incorporation, NUANS, a minute book, and a corporate seal (raised paper seal).
You may request a copy of your corporate annual return filing. Any re-prints after 5 days of the service, must be requested as a service print in the corporate registry system. There is a fee of $23 to reprint the annual return proof of filing.
Unfortunately, we are not able to notarize or certify a document.
To locate the owner of a business, you may request a corporate search on our website @ https://registryagent.ca/cr/search. The corporate search results will be emailed to you in a few minutes. The corporate search results will include: - Corporate name, Corporate Access Number, business number – if assigned, and legal entity status, registration date - Registered office address and records address - Email address, if recorded - Director’s name, address, and appointment date (as recorded on the Alberta Corporate Registry system) - Shareholder’s name, address, and percentage of voting shares (as recorded on the Alberta Corporate Registry system) - Articles of incorporation (additional article attachments may be available upon request) - Filing history
The annual return is due each year during the anniversary month of the incorporation date. A reminder email may be sent to the corporation approximately 2 weeks prior to the anniversary month. If the email is not received, you are still required to file the annual return. You may file the annual return on our website at https://registryagent.ca/cr/annualreturn. Once the annual return is submitted online with payment, the proof of filing will be emailed within 1 hour during business hours.
The trade name is the simplest form of a business organization. The proprietor assumes all responsibilities for the business including financing, operation, taxes, and accepts all profits or losses. If the business fails, the owner must assume total liability. This means all assets, whether business or personal, can be legally taken and used to discharge the liability. ADVANTAGES: - Organization can be informal and flexible. - Easy to start and affordable. DISADVANTAGES: - Profits are personally taxable. - The company ends with the death of the proprietor. - Personally liable for all debts and judgments against the business. -Filing a declaration does not give any right of ownership of the name. The incorporation is a separate legal entity from the directors or shareholders within the corporation. There will be a separate tax filing for the corporation, separate from the directors or shareholders within the corporation. ADVANTAGES: -Limited liability - The limited company forms a distinct legal entity apart from the owners. Therefore, no shareholder of the company can be held personally liable for the debts, obligations or acts of the company. The liability of a shareholder is limited to the value of that shareholders shares. - Ownership of a limited company is easily transferred by the selling of shares, without upsetting the management of the business. - No other limited company can use the exact same name. - The life of the limited company does not end with the death of a shareholder. DISADVANTAGES: - Costs are higher when incorporating and additional records are required. -Annual returns must be filed yearly to keep the company active. West-End Registries may provide general information. When deciding on what type of business you should register, we are unable to provide legal advice. We recommend that you consult with a lawyer or an accountant.
Operator Licences
Yes, you can request an abstract with just a learners licence. This can be requested right on our website here: https://registryagent.ca/mv/driversabstract
See attached application to renew your drivers license for 1 year while being outside of the province. You will need to provide the following documents (Via Email or Fax) - 1 Valid photo identification - 1 Non-photo identification (or photo identification) - Proof of Alberta address (with in the last 90days, Ex. Utility bill, pay-stub, mailed bank statements). Note* we can not accept electronic cell phone statements or electronic banking statements. - A letter from your employer on company letter head stating the following- client is working temporarily outside of Alberta and the expected date of return. Must include the full printed name, position, phone number and signature of the authorized person signing. Once the application and documents have been provided and reviewed we will send you a payment link via email for $28.00. We will than email you the interim license to be able to drive in British Columbia. When you return to Alberta you will have 14 days to exchange the one year drivers licenses for a full 5 years. You will need to supply the same type of documents to re-enroll for the full term minus the employment letter.
To update the address on your Alberta licence, you only need to provide the current licence. The fee is $28 to change the address. Also, to change the address on your vehicle registration, the fee is $7/vehicle. If you have not already completed the address change for AB Health, we can update the address here. There is no fee, just an application to complete.
The abstract will be processed within about an hour of receipt, during our operating hours. As MEP is not a traffic offense or a motor vehicle suspension, the MEP will most likely not appear on the driver’s abstract. To confirm if you have an MEP block, it would be best to contact MEP directly.
There is a licence process called Code F available to change your address when you are not able to attend the office in person. There is an application and ID that are required to process the Code F address change. The next time you renew your licence, there will be additional ID requirements needed; proof of identity, proof of legal presence, proof of Alberta residency and you will need to complete a vision screening and take a new photo. If you are able to attend the office for an address change, the documents mentioned above are not applicable as the address change will be processed in person which does not place the Code F on your Alberta licence. If you would like to proceed with the Code F address change, I can email you the application and information you need. For the birth certificate, all vital statistics applications must be done in person. The only exception is when the child is a newborn or born within the last year, the hospital would have provided you a tracking number to place the order through your MyAlberta Digital ID. When ordering your child’s birth certificate, you will need to select your Registry office, please indicate West-End Registries. If child is more than 1 year old and / or the hospital did not provide a tracking number, you must order the certificate in person. You will provide valid photo ID and an application will be completed in office which include the child’s birth details.
We can remove the condition code A from your driver’s licence. You don’t need to provide an documentation to have this removed. When you are in office, we will complete a vision test then process a replacement licence. The fee for the removal of the condition code is $28.00.
The money order can be made out to West-End Registries. If you need to review any details for the document you are preparing, please feel free to call or email me.
The fee to renew an Alberta driver’s licence is $93 for a 5 year renewal. If your current licence is still valid or expired less than 6 months, your current licence is the only document we need to renew the driver’s licence. If your current licence is expired more than 6 months, please contact me and I will provide the required documents to you.
To update the address on your Alberta licence, you only need to provide the current licence. The fee is $28 to change the address. Also, to change the address on your vehicle registration, the fee is $7/vehicle. If you have not already completed the address change for AB Health, we can update the address here. There is no fee, just an application to complete.
If your licence expired on Feb 19, you can renew now. You are correct, the May 15 extension is only for licences that expired since March 16. You will only need to supply our driver’s licence to renew. Although if you have a work or study permit or recently received permanent residency, you will need to supply your immigration document as well. The fee for a 5 year licence renewal is $93.00. The licence will be mailed to your home in approximately 7 – 10 business days, you will have an interim licence to drive with in the meantime.
From the date the Class 7 licence expired, you have 3 years to renew the learner’s licence before you would require full testing. If you have destroyed the licence, please provide one piece of government issued ID, Cdn Passport or Cdn Birth Certificate or Alberta Health Card. The proof of residency is only required if the licence has been expired for 6 months or more or if you have left Canada and are returning. The licence renewal is $93.00 for a 5 year renewal. A new photo is most likely required when renewing the licence. The new licence will be mailed to your home in approximately 7 – 10 business days. As you have learners experience, you must hold the licence for 365 days before you are eligible for a Class 5 Basic road test. Even though your licence had expired, your learning history is still available, so the 1 year does not restart. Unfortunately, Alberta Transportation is not conducting road tests at this time, until the public health emergency has ended. You can view the status of road tests on the Service Alberta website - https://www.alberta.ca/drivers-road-test.aspx
We can arrange for a staff member to conduct the Class 7 knowledge test orally. The fee is $30.00. To schedule the knowledge test appointment, please visit our registry office to pre-pay for the knowledge test and present your identification. We will schedule the knowledge test for a Tuesday or Wednesday morning @ 8 am. On your test date, you will need to provide all your identification then a staff member will read the knowledge test questions and answers to you. No other customers will be in the testing area while you are completing the knowledge test, which is the reason the test is by appointment only. ID requirements: If you are over 18, please provide your Alberta Identification Card. If you do not have the AB ID card, you must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), a second piece of ID (Alberta Health Card) and proof of Alberta Residence dated within the last 90 days (A bill (energy, cable, phone, etc.), original mailed bank statement or credit card statement, pay stub) If you are under 18, you must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), and a second piece of ID (Alberta Health Card). Also, your parent or legal guardian, with their driver's licence, must attend the office to sign consent for your knowledge test and to issue the driver's licence.
You can change your driver’s licence or ID card, your vehicle registration, and Alberta health card at our registry office. Please supply your original marriage certificate and your Alberta driver’s licence or ID card. For AB Health, you and your spouse must be on the same account in order to change your name. If you are unsure if you are on the same account, please complete the addition form - https://cfr.forms.gov.ab.ca/form/ahc2212.pdf. If you just need to change your last name, please complete the update form - https://cfr.forms.gov.ab.ca/form/AHC2211.pdf. Name change fees: - driver’s licence or ID card $28.00 - vehicle registration $7/vehicle - AB Health Card – no change
Please bring the civil marriage statement issued by the marriage officiant to change the name on your driver’s licence. The name and address change will be $28.00.
To update the address on your Alberta Licence, we only need to provide your Alberta licence. The fee to change the address on your licence is $28.00. The fee to change the address on your vehicle registration is $7/vehicle. We can change the address on your AB health card, please provide your AB health card or valid photo ID. There is 1 application that you will fill out in office, there is no fee to change the address.
The fee to renew an Alberta Class 5 licence is $93.00 for 5 years. We will most likely need to take a new photo when renewing the licence. You will receive an interim licence that allows you to drive, the photo licence will be mailed to your home in approximately 7 – 10 business days.
My understanding, if you are driving the vehicle on private property there is no licence requirements. But on public roads, the mechanic needs to hold the licence for the vehicle they are operating. You may call your local police station to request information. As a police officer would be issuing a ticket for driving a vehicle without the proper class of licence. Or after January 4 when Alberta Transportation returns from Christmas holiday, can be reached at 780-427-8901.
You can order a marriage certificate from our office, as long as the marriage occurred in the Province of Alberta. Please provide your valid photo ID to order the marriage certificate. The fee is $45.00. I have attached the marriage certificate application, if you are able to complete before your visit or we will print the application for you in office. We can change the name on your AB licence, vehicle registration, and AB health card. If you have the civil marriage statement from the marriage officiant, we can use this document to change your name on the items listed. Otherwise, you will need to wait for the original marriage certificate before the name change can be processed. The AB Driver’s licence will take approximately 7 – 10 business days to arrive at your Alberta address. Until the licence arrives, you will have an interim licence to drive with, but it is not photo ID. Fees: AB licence name change: $28.00 Or, if necessary, licence renewal with name change: $93.00 Vehicle registration: $7.00 / vehicle AB health card: No charge For AB Health, you and your spouse must be on the same account in order to change your name. If you are unsure if you are on the same account, please complete the addition form - https://cfr.forms.gov.ab.ca/form/ahc2212.pdf. If you and your spouse are already on the same account, please complete the update form - https://cfr.forms.gov.ab.ca/form/AHC2211.pdf for the change of name.
The abstract application and driver’s licence must be less than 3000kb for the file size to upload for the online driver’s abstract request. If you have taken a photo of the originally signed application, you will need to crop the photo to remove all areas of the photo that does not have text/your signature. If you are using a computer you may be able to change the file size on the pdf document. I am unsure what programs you might have available on your computer, but there are a couple of options for reducing the file size.
The driver’s abstract request will be submitted and paid for on our website: https://registryagent.ca/mv/driversabstract
No appointment is necessary to complete registry services. If your current ID card is valid to update the address on the ID, the fee is $28.00. We do not require an additional documents to change the address. If your current ID card has expired, we will need to renew the ID with the address change. The fee will be $49.00, if the renewal is required. Please email me if your ID is expired, I will need to know what date it expired to advise if you need additional documentation. If you haven’t already done so, we can also change the address for Alberta Health Card, there is no fee. There is an application that will completed to change the AB Health address.
Yes, you can request a commercial abstract. If you are currently in the Province of Alberta, you may request the commercial abstract on our website at: https://registryagent.ca/mv/driversabstract
The abstract online request must be submitted through our secure online portal. Also, the payments are made online when you upload your documents. The abstract form must be completed with your original signature then you would be able to take a photo of the completed form and driver’s licence to upload to our website. If you would like me to mail you the request form, please provide your home address. Otherwise, you can visit a registry office in person to obtain your driver’s abstract.
There is no appointment necessary for the learner’s knowledge test. Please attend our office at least 45 minutes before closing to allow ample time to complete the knowledge test. ID requirements: If you are over 18, please provide your Alberta Identification Card. If you do not have the AB ID card, you must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), a second piece of ID (Alberta Health Card) and proof of Alberta Residence dated within the last 90 days (A bill (i.e. energy, cable, phone, etc.), lease agreement, or pay stub) If you are under 18, you must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), and a second piece of ID (Alberta Health Card). Also, your parent or legal guardian, with their driver's licence, must attend the office to sign consent for your knowledge test and to issue the driver's licence. The fee for the learner’s test is $17.00. The fee for the licence is $93.00.
To register a tradename or partnership, the Declaration of Tradename or Partnership are available on our website @ https://registryagent.ca/info/cr/overview. We will need valid photo ID for the individual that is registering the business. The fee is $65.00. We will complete a pre-search for the business name to ensure you are not registering an identical or very similar name to an existing business. A formal NUANS is not required, but if you prefer to complete the NUANS, the fee is $57.75 in addition to the business registration.
The online abstract request must be submitted through our secure online portal with the completed application and the copy of your licence. If you do not have your licence, you may supply an alternative piece of identification which contains the your photo, legal name and date of birth (e.g., passport, citizenship card, permanent resident card)
The replacement licence can be ordered at West-End Registries. You will need to present one piece of government issued identification such as a birth certificate, AB health card, valid passport or immigration document. The fee to replace the licence is $28.00.
Your interim licence is valid for 30 days. To request a replacement licence, please return to the office with your original interim licence and 1 piece of government ID (i.e.: AB health card, birth certificate, passport, etc.) If you have not received the licence in a “few months”, there may be a fee to request a replacement as there is a limit of 60 days to request a replacement at no charge when you did not receive the licence in the mail.
The learner’s test is a walk in service, no appointment necessary. Please arrive at least 45 minutes prior to close to ensure has sufficient time to complete the knowledge test. For a minor, please provide proof of legal status in Canada (Canadian birth certificate, Canadian passport, or immigration document) and a second ID (AB health card). Also, the mother father will need to provide consent for her test and licence, please provide your valid Alberta Driver’s licence or ID card.
The fee to replace the ID is $28.00. We will need 1 piece of government issued ID, such as your AB Health card, birth certificate or passport. If you do not have any government ID, you may use two residency documents, recently dated within the last 90 days that has your name and address, such as lease agreement, original mailed bank or credit card statement, original mailed mobile phone bill, energy or cable bill (can be electronic or mailed), pay stub, original CRA notice of assessment for your tax filing. For the birth certificate, there were birth certificates that were laminated when they were issued by Vital Statistics. If the birth certificate was laminated by your parent after it was issued, which would cover the security features, that birth certificate would be voided. The fee to reorder an Alberta birth certificate is $45.00. If you were born outside of Alberta, you will need to contact Vital Statistics in the province you were born. You will need valid photo ID to order an Alberta birth certificate, you may return to our office when your new ID arrives.
A 10 year driver’s abstract is the longest abstract available in Alberta. Being a resident of BC, you have 2 options to obtain an Alberta Driver’s Abstract, listed below. **Please note: The driver’s abstract does not show the individual’s driving experience or the date first licensed. If you are exchanging a driver’s licence from Alberta to another Province, you may need to request a confirmation letter. Please contact our office for more details. Driver’s Abstract Consent (providing consent to an individual in Alberta to request your abstract at a registry office): Complete the attached “consent” form, with your original signature. Then email to our office at counter@registryagent.ca or to the person who you have provided consent, if they are able to print at home. When your designated person visits our office, please ensure they have a valid AB licence or ID card. They will complete a statement of intent form in office, which accepts responsibility for your abstract. Your designated agent will pay the abstract fee of $28 and the original abstract will be released to your designated agent to provide to you. Notarized Abstract Request (requesting an abstract by mail): Complete the attached “notarized” request, with your original signature. Please indicate you are requesting an abstract (3, 5 or 10 years and either SDA – regular driver’s abstract or CDA – commercial driver’s abstract). Please make a clear photocopy of your photo identification. Please note, you do not need to get the notarized form or the photocopy of your photo ID signed by a notary public due to the COVID-19 Pandemic. Please send us a self-addressed express post envelope, which can be purchased from Canada Post located at most Shopper’s Drug Mart locations. The fee is $36.00 for the abstract. Please mail to our office: 1. Application 2. Photocopy of your photo ID as indicated on the application 3. Self-Addressed Express Post envelope 4. Money or certified cheque, payable to West-End Registries – or a note indicating you would like the payment link sent for Visa or M/C payment.
Yes, the abstract can be issued for a Class 7 learner’s licence. If you are currently in Alberta, the abstract may be requested through our secure online portal @ https://registryagent.ca/mv/driversabstract. The abstract form must be completed with your original signature, then you may take a photo or scan the completed form and driver’s licence to upload to our website. Once we receive the request, the abstract will be sent via encrypted email within 24 business hours.
In order for the employer to obtain the driver’s abstract, the company must obtain the abstract under the regulations of their Access to Motor Vehicle Information Regulation (AMVIR) agreement set up with Data Access and Contract Management Unit (DACMU) in Alberta. If you need only a few abstracts, setting up the AMVIR agreement is a lot of work and I am unsure if it is possible if you are outside Alberta. If the driver is currently in Alberta, they are able to visit any Alberta registry office to obtain the abstract in person. If the driver is an Alberta resident, they may order the abstract on our secure online portal @ registryagent.ca/mv/driversabstract. For the online abstract, the employer will need to complete the form, provide a personal email address and make the payment on their personal credit card. If the driver is not an Alberta resident at this time and they are currently outside of Alberta, there are 2 options to obtain an Alberta Driver’s Abstract – listed below. 1) Driver’s Abstract Consent (providing consent to an individual in Alberta to request your abstract at a registry office): Complete the attached “consent” form, with your original signature. Then email to our office at counter@registryagent.ca or to the person who you have provided consent, if they are able to print at home. When your designated person visits our office, please ensure they have a valid AB licence or ID card. They will complete a statement of intent form in office, which accepts responsibility for your abstract. Your designated agent will pay the abstract fee of $28 and the original abstract will be released to your designated agent to provide to you. 2) Notarized Abstract Request (requesting an abstract by mail): Complete the attached “notarized” request, with your original signature. Please indicate you are requesting an abstract (3, 5 or 10 years and either SDA – regular driver’s abstract or CDA – commercial driver’s abstract). Please make a clear photocopy of your photo identification. Please note, you do not need to get the notarized form or the photocopy of your photo ID signed by a notary public due to the COVID-19 Pandemic. Please send us a self-addressed express post envelope, which can be purchased from Canada Post located at most Shopper’s Drug Mart locations. The fee is $36.00 for the abstract. Please mail to our office: 1) Application 2) Photocopy of your photo ID as indicated on the application 3) Self-Addressed Express Post envelope 4) Money or certified cheque, payable to West-End Registries – or a note indicating you would like the payment link sent for Visa or M/C payment. I hope this helps with obtaining the abstract for your Alberta drivers
Your G1 experience will transfer to Alberta when you apply for the Alberta Class 7. With 2 years of experience, you are eligible for a road test in Alberta. When you are in Alberta to apply for the Class 7 learner’s licence, please provide proof of your legal status in Canada (Canadian Birth Certificate or Canadian Passport or Immigration documents), a second piece of ID (Alberta Health Card) and proof of Alberta Residence dated within the last 90 days (A bill (energy, cable, phone, etc.), original mailed bank statement or credit card statement, pay stub, or lease agreement) Once you have your Alberta Class 7, you should wait 10 days to complete your road test. The road test may be booked on our website at registryagent.ca.
There is no appointment necessary for registry services. You are able to renew your licence at anytime before your birthday. Our office is open regular hours, Mon – Fri 8 am – 6 pm, Thurs 8 am – 8 pm, and Saturday 9 am – 4 pm. We will be closed on Good Friday. The fee to renew the licence is $93.00.
If you are able to attend our office to process the address change in office, we only need to have your current licence to change the address. The licence address change fee is $28 – online (see instructions below) or in person. Along with your licence, we can update any vehicle registration address, fee is $7 / vehicle. Also, your Alberta Health Care address change is no fee. Please review the information regarding the address change processed by email. The Remote Driver’s Licence / ID Card Application is attached. Along with the application, you must submit: - photo ID (your current Alberta licence) - proof of your legal status in Canada (Canadian Passport, Birth Certificate, or immigration document) **If the name on your Alberta ID card and Birth Certificate is different, you will need to supply you marriage certificate if applicable. - proof of your Alberta residency (a bill, government statements or lease agreement) dated within the last 90 days. The steps to process the transactions would be: 1) Email all documents for the requested service to counter@registryagent.ca 2) We will review the documents and request any missing documents or clarification. 3) We will send you an Option Pay payment link for the credit card payment 4) Once payment is received, we will process the requested service. Upon the next renewal, you must complete full licence enrolment. Full enrolment includes: 1) Provide proof of identity (current Alberta licence) 2) Provide proof of legal presence (Birth Certificate or Valid Canadian Passport or immigration document) **If the name on your Alberta ID card and Birth Certificate is different, you will need to supply you marriage certificate if applicable. 3) Provide proof of Alberta residency (a mailed document which is dated within the last 90 days that has your name and Alberta address, such as a utility bill, lease agreement, paystub or mailed original bank or credit statement) 4) Complete vision screening at the registry office 5) Capture a new image
If you are an Alberta resident, you may order an abstract through our secure online portal @ https://registryagent.ca/mv/driversabstract/overview/alberta-online-drivers-abstracts. The payment is made online when you upload your documents. The abstract form must be completed with your original signature then you would be able to take a photo of the completed form and driver’s licence to upload to our website. If you would like me to mail you the request form, please provide your home address. Otherwise, you can visit a registry office in person to obtain your driver’s abstract. If you are not an Alberta resident, you have two options for obtaining your abstracts. Driver’s Abstract Consent (providing consent to an individual in Alberta to request your abstract at a registry office): Complete the attached “consent” form, with your original signature. Then email to our office at counter@registryagent.ca or to the person who you have provided consent, if they are able to print at home. When your designated person visits our office, please ensure they have a valid AB licence or ID card. They will complete a statement of intent form in office, which accepts responsibility for your abstract. Your designated agent will pay the abstract fee of $28 and the original abstract will be released to your designated agent to provide to you. Notarized Abstract Request (requesting an abstract by mail): Complete the attached “notarized” request, with your original signature. Please indicate you are requesting an abstract (3, 5 or 10 years and either SDA – regular driver’s abstract or CDA – commercial driver’s abstract). Please make a clear photocopy of your photo identification. Please note, you do not need to get the notarized form or the photocopy of your photo ID signed by a notary public due to the COVID-19 Pandemic. Please send us a self-addressed express post envelope, which can be purchased from Canada Post located at most Shopper’s Drug Mart locations. The fee is $36.00 for the abstract. Please mail to our office: 1) Application 2) Photocopy of your photo ID as indicated on the application 3) Self-Addressed Express Post envelope 4) Money or certified cheque, payable to West-End Registries – or a note indicating you would like the payment link sent for Visa or M/C payment.
A new licence photo is required every 4 years. The licence is usually issued for a 5 year term. In most cases, a new photo will be required at each renewal.
You may complete your Class 7 test at West-End Registries. No appointment is necessary. Please attend our office at least 45 minutes before closing to allow ample time to complete the knowledge test. ID requirements: If you are over 18, please provide your valid Alberta Identification Card. If you do not have the AB ID card, you must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), a second piece of ID (Alberta Health Card) and proof of Alberta Residence dated within the last 90 days (A bill (energy, cable, phone, etc.), original mailed bank statement or credit card statement, pay stub, or lease agreement) If you are under 18, you must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), and a second piece of ID (Alberta Health Card). Also, your parent or legal guardian, with their driver's licence, must attend the office to sign consent for your knowledge test and to issue the driver's licence. The fee for the learner’s test is $17.00. The fee for the licence is $93.00.
Driver’s abstracts for the employees are not available as an automatic service. Each request for an abstract must have a request letter from the company. If the company doesn’t have an AMVIR agreement set up with Data Access and Contract Management Unit (DACMU), you will need to need to apply for the agreement prior to requesting abstracts for your employees. If you already have an AMVIR agreement or once it is set up, you can complete the attached billing letter on company letterhead and return to our office. The details on the billing letter will allow us to process the abstract requests. If at any time there are changes to any information on the billing letter (address, contacts, etc.), we will require an updated letter. Also attached, the WER Abstract template for requesting abstracts. When completing the template, please print on company letterhead with an original signature. We are unable to accept abstract requests with a digital signature. The abstract template will need to be faxed or dropped off in person when requesting the abstracts. The company AMVIR number must be place on each Abstract request. The PUAN is only required on the Billing letter. Please do not place the PUAN on the abstract request. To arrange for payment for the abstracts, we can send a payment link to pay be credit card. There will be a 3.5% activation fee when payment is made by credit card. Or we may accept a cheque, payment is required when picking up the abstracts.
The abstract online request may be submitted through our secure online portal @ https://registryagent.ca/mv/driversabstract. The abstract form must be completed with your original signature, then you may take a photo or scan the completed form and driver’s licence to upload to our website. Once we receive the request, the abstract will be sent via encrypted email in approximately 24 hours.
If you are an Alberta resident, you may order a standard or a commercial abstract through our secure online portal @ https://registryagent.ca/mv/driversabstract. The abstract form must be completed with your original signature then you may take a photo or scan the completed form and driver’s licence to upload to our website. The payment is made online when you upload your documents. Once we receive your request, we will return results to you by encrypted email in approximately 24 hours. If you are not an Alberta resident, you have two options for obtaining your abstracts. Driver’s Abstract Consent (providing consent to an individual in Alberta to request your abstract at a registry office): Complete the attached “consent” form, with your original signature. Then email to our office at counter@registryagent.ca or to the person who you have provided consent, if they are able to print at home. When your designated person visits our office, please ensure they have a valid AB licence or ID card. They will complete a statement of intent form in office, which accepts responsibility for your abstract. Your designated agent will pay the abstract fee of $28 and the original abstract will be released to your designated agent to provide to you. Notarized Abstract Request (requesting an abstract by mail): Complete the attached “notarized” request, with your original signature. Please indicate you are requesting an abstract (3, 5 or 10 years and either SDA – regular driver’s abstract or CDA – commercial driver’s abstract). Please make a clear photocopy of your photo identification. Please note, you do not need to get the notarized form or the photocopy of your photo ID signed by a notary public due to the COVID-19 Pandemic. Please send us a self-addressed express post envelope, which can be purchased from Canada Post located at most Shopper’s Drug Mart locations. The fee is $36.00 for the abstract. Please mail to our office: 1) Application 2) Photocopy of your photo ID as indicated on the application 3) Self-Addressed Express Post envelope 4) Money or certified cheque, payable to West-End Registries – or a note indicating you would like the payment link sent for Visa or M/C payment.
Yes, we can issue or a renewal an Alberta identification card. If this is your first time applying for an ID, you must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), a second piece of ID (Alberta Health Card) and proof of Alberta Residence dated within the last 90 days (A bill (i.e. energy, cable, phone, etc.), lease agreement, or pay stub) If you need to renew your ID that has not been expired for 6 months or more, please supply your current ID card to renew. If the current ID has been expired for more than 6 months, please supply the documents listed above (as if you were applying for the first time). The fee to issue a new ID or renew is $49.00
The fee to replace the ID is $28.00. We will need 1 piece of government issued ID, such as your AB Health card, birth certificate or passport. If you do not have any government ID, you may use two residency documents, recently dated within the last 90 days that has your name and address, such as lease agreement, original mailed bank or credit card statement, original mailed mobile phone bill, energy or cable bill (can be electronic or mailed), pay stub, original CRA notice of assessment for your tax filing. For the birth certificate, there were birth certificates that were laminated when they were issued by Vital Statistics. If the birth certificate was laminated by your parent after it was issued, which would cover the security features, that birth certificate would be voided. The fee to reorder an Alberta birth certificate is $45.00. If you were born outside of Alberta, you will need to contact Vital Statistics in the province you were born. You will need valid photo ID to order an Alberta birth certificate, you may return to our office when your new ID arrives.
The learner’s test is a walk in service, no appointment necessary. Please arrive at least 45 minutes prior to close to ensure your daughter has sufficient time to complete the knowledge test. Your minor child will need to provide proof of legal status in Canada (Canadian birth certificate, Canadian passport, or immigration document) and a second ID (AB health card). Also, you or her father will need to provide consent for her test and licence, please provide your valid Alberta Driver’s licence or ID card. The fee for the learner’s test is $17.00.
Other
We do have a commissioner for oaths that may sign documents that are staying in the Province of Alberta. If you need a notary public, the closest notary I am aware of that is on the west side of Edmonton is at The Law Clinic, 160 - 17010 90 Ave. If a commissioner for oaths is sufficient for your documents, the commissioner for oaths is available during regular business hours. Please provide valid photo identification for any individual that will be signing the document with the commissioner for oaths. If a witness is required to sign the statutory declaration or affidavit, the witness must be personally known to the applicant/deponent. The fee for commissioning is $15.75/document. Please contact our office for pricing if you are having multiple documents commissioned
We do have a commissioner for oaths that may sign documents that are staying in the Province of Alberta. The commissioner for oaths is available during regular business hours. Please provide valid photo identification for any individual that will be signing the document with the commissioner for oaths. If a witness is required to sign the statutory declaration or affidavit, the witness must be personally known to the applicant/deponent. The fee for commissioning is $15.75/document. Please contact our office for pricing if you are having multiple documents commissioned.
Personal Property
A lien search can be conducted on serial number goods (motor vehicles, trailers, boats, outboard motor or aircraft) or on an individuals or businesses. The lien search will include: - Debtor’s (A person who owes money or the performance of an obligation) name, address, and date of birth, if recorded. - Secured party’s (a person or company who money or obligations are owed to) name, address, and email address or fax number, if recorded. - Serial collateral and / or general collateral details - Registration number, type of registration, registration date, and expiry date.
You can request a lien search on our website @ https://registryagent.ca/pp/search. You may enter your search criteria and process the payment online. The results will be emailed to you in a few minutes.
Road Testing
In order to be eligible for your Class 5 basic road test, you must hold the learner’s licence for 365 days. Completing driving school may help with your insurance rates, but will not decrease the length of time you are required to hold the learner’s licence. Depending on the date that you are eligible for the road test, you may pre-book the road test appointment to complete on the 1 year anniversary of your learner’s licence. But if you schedule the road test prior to the 1 year as a learner, you will not be able to go for the road test and the money paid for the road test will be forfeited.
You must provide a mechanically sound vehicle including functioning: o headlights; o brake lights - including high-centre mount brake light, if equipped; o signal lights; o horn; o speedometer; o brakes; o seatbelts; o vehicle controls; o windshield wipers; o exhaust system; and o windows and doors. o check engine light must not be illuminated o tires must be in good condition. o clean and uncluttered passenger seat for the examiner. The windshield must not have: - cracks or blemishes more than 12mm in diameter in the area swept by the wipers - crack through both layers of glass - a crack that extends to another edge or back to originating edge through the area swept by the wipers - windshield is pitted, scratched to the extent the driver’s visibility is affected - Non-factory tint on the front side windows or windshield The vehicle requirements will be verified by the road examiner, if you are concerned with the condition of your vehicle, you may complete the road test in a friend or family member’s vehicle.
The road examiners may cancel a road test due to poor weather conditions. If your exam is cancelled due to poor or unsafe weather conditions you will be able to reschedule the test at no additional fee.
Vehicle Registrations
The duplicate registration is available to pick up in person at West-End Registries. The fee is $28 for the vehicle registration certificate re-print. Please provide your driver’s licence or other photo ID. We are able to process a duplicate registration by email request. We would send you a payment link to accept payment by credit card. Then the duplicate vehicle registration would be mailed to your home, so it may be 2+ business days for you to receive the Canada Post mail delivery. If you would like to submit your request by email, rather than in person, please respond to my email so I may send you the authorization letter to provide consent for the registry office to produce the duplicate registration.
The Alberta vehicle registration fees were increased from $84.45 to $93.00 in January 2020. The vehicle registration certificate that you received will have a price listed on the bottom right hand corner, to confirms the price of the vehicle registration. I have tried to locate the website that you found the fee listed as $84.45, but I have had no success. Can you provide the web address so I may submit to Service Alberta for correction? If you have any further questions, please feel free to contact me directly.
You cannot register fleet vehicles online. You may email your fleet notice to fleet@registryagent.ca for processing. Please note any required changes on the fleet notice and if you need the registration reprinted for any or all vehicles. We will provide the price that is due when we have prepared the fleet renewal. Once complete, a company representative may visit our office to make the payment and pick up any required documents.
We were closed on January 1. If you still need to renew your vehicle registration, we are open today from 8 am to 6 pm. Please provide your insurance and photo ID to renew your vehicle registration.
When you submit your registration renewal online, there is no deadline to pick it up. We will hold the documents in office until you are able to visit our office. The only deadline would be your expiry date, which is the last day of August based on your last name. You also have an option to have the registration mailed out by courier for an extra fee or by Canada Post for no extra charge. The mail out option is available as long as your address is correct on your registration certificate.
You may send your husband to pick up your registration. We would prefer that his licence address matches the address on the registration. As you have contacted us to arrange for a 3rd party, we will allow him to pick up even if the addresses do not match. Please send your husband to the Fleet Services -there is a sign on the door. He will not have to wait in line at the registry side.
If the vehicle registration certificate is in your name, there is no need to have your ex-husband sign the letter of authorization or provide the bill of sale again. When you renew your registration in April, please provide your licence or other photo ID and the insurance for the vehicle.
The personalized plate can be ordered at West-End Registries. It will take approximately 3 - 4 weeks to arrive at your home address.
Yes, you may register a new vehicle for another person. You will need to provide: - Original bill of sale - New Vehicle Information Statement (NVIS), if applicable for a brand new vehicle - “Authorization for Vehicle Services” located on the http://www.servicealberta.gov.ab.ca/pdf/mv/REG0169.pdf and - Valid insurance - Your valid driver’s licence or other photo ID
All overdue fines must be paid before the vehicle registration can be processed.
There may be a refund available for your licence and registration, depending on how much time is remaining. If you have 1 full year or more remaining on your driver’s licence, there would be a refund available. If the vehicle registration is valid for 6 months or more, there would be a refund available. To process the cancellation of a driver’s licence and registration, you may submit a written request to West-End Registries. There is a fee of $9 / cancellation. Once we receive your written request, we can send you a payment link to make the payment by credit card or you may mail a cheque or money order. Operator licence cancellation: Submit a written request via mail, fax, or encrypted email, containing the following elements directly to the registry agent office: - Date. - Name. - New address. - Daytime telephone number. - Driver’s licence number or MVID. - Signature. Vehicle registration cancellation: Submit a written request containing the following elements, via mail, fax or encrypted email, directly to the registry agent office: - Date. - Name of registered owner(s). - New address. - Identification type and number. - Licence plate number (If the licence plate is not returned with the request, the client must provide an explanation of what happened to the licence plate.) - Signature from registered owner(s) To discontinue the reminder service, please visit https://reminders.e-registry.ca/, enter your email or mobile number in the “Returning Customers”. An email or text will be sent to access your profile. You may change or delete your reminder profile.
Yes, you may renew the registration for another person. You will need to provide: - The current vehicle registration certificate (format may be: original, photocopy or photo received by email or text) or - An “Authorization for Vehicle Services” located on the http://www.servicealberta.gov.ab.ca/pdf/mv/REG0169.pdf and - Valid insurance If there are any changes required on the registration, you will need to provide the “Authorization for Vehicle Services” that indicates the requested changes. We will also need your valid driver’s licence or other photo ID to make the necessary changes on the vehicle registration.
You do not need to book an appointment for a registry services. We are open regular hours For the traffic ticket, if it is not overdue, please bring the original ticket. There is a $9.00 service charge when paying the ticket at any registry office. For the renewal, if it is a vehicle renewal, please bring in your insurance. Or if it is a licence renewal, we will most likely need to take a new photo. The licence or vehicle renewal will be $93.00.