Frequently Asked Questions

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  • 5 Alberta Health Care
  • 18 Corporate Registries
  • 3 Land Titles
  • 69 Operator Licences
  • 7 Personal Property
  • 5 Road Testing
  • 21 Vehicle Registrations
  • 3 Vital Statistics
  • 4 Other

    • NOTE: These are actual questions from our customers, and our answers. We endeavor to monitor and keep this information up to date. To confirm the information here, please do not hesitate to contact our office.

    Operator Licences

    Yes, you can request an abstract with just a learners licence. Provided you have an Alberta.ca Account you can purchase a drivers abstract online. If the information on your Alberta.ca Account does not match what is recorded in the Motor Vehicles System or you do not have an Alberta.ca Account, you may still order a drivers abstract on our website through a different process or visit our office in person.

    Please complete the "Remote Driver's Licence/ID Card Application" which can be located on the Service Alberta website to renew your drivers license while you are outside of Alberta. You will need to provide the following documents (Via Email or Fax) - 1 Valid photo identification - Proof of legal presence in Canada (birth certificate, Canadian Passport, or immigration document) - Proof of Alberta address (with in the last 90days, Ex. Utility bill, pay-stub, mailed bank statements). Note* we can not accept electronic cell phone statements or electronic banking/credit card statements. Once the application and documents have been provided and reviewed we will send you a payment request via email for required licence renewal fees. Once the licence renewal is completed, we will then email you the interim license to be able to drive until you receive the permanent AB licence. When you return to Alberta, upon your next renewal date, you will need to supply the same type of documents listed above to re-enroll for the full licence term.

    To update the address on your Alberta licence, you only need to provide the current licence. We may also change the address on your vehicle registration and Alberta Health Care file.

    Provided you have an Alberta.ca Account you can purchase a Drivers Abstract online. If the information on your Alberta.ca Account does not match what is recorded in the Motor Vehicles System or you do not have a Alberta.ca Account, you may still order your Drivers Abstract on our site or visit our office in person. As MEP is not a traffic offense or a motor vehicle suspension, the MEP will most likely not appear on the driver’s abstract. To confirm if you have an MEP block, it would be best to contact MEP directly.

    There is a licence process called Code F available to change your address when you are not able to attend the office in person due to COVID-19. There is an application and ID that are required to process the Code F address change. The next time you renew your licence, there will be additional ID requirements needed; proof of identity, proof of legal presence, proof of Alberta residency and you will need to complete a vision screening and take a new photo. If you are able to attend the office for an address change, the documents mentioned above are not applicable as the address change will be processed in person which does not place the Code F on your Alberta licence. If you would like to proceed with the Code F address change, I can email you the application and information you need. For the birth certificate, all vital statistics applications must be done in person. The only exception is when the child is a newborn or born within the last year, the hospital would have provided you a tracking number to place the order through your MyAlberta Digital ID. When ordering your child’s birth certificate, you will need to select your Registry office, please indicate West-End Registries. If child is more than 1 year old and / or the hospital did not provide a tracking number, you must order the certificate in person. You will provide valid photo ID and an application will be completed in office which include the child’s birth details.

    We can remove the condition code A from your driver’s licence. You don’t need to provide an documentation to have this removed. When you are in office, we will complete a vision test then process a replacement licence.

    The money order can be made out to West-End Registries. If you need to review any details for the document you are preparing, please feel free to call or email me.

    The fee to renew an Alberta driver’s licence is $93 for a 5 year renewal. If your current licence is still valid or expired less than 6 months, your current licence is the only document we need to renew the driver’s licence. If your current licence is expired more than 6 months, please contact me and I will provide the required documents to you.

    To update the address on your Alberta licence, you only need to provide the current licence. The fee is $28 to change the address. Also, to change the address on your vehicle registration, the fee is $7/vehicle. If you have not already completed the address change for AB Health, we can update the address here. There is no fee, just an application to complete.

    If your licence expired on Feb 19, you can renew now. You are correct, the May 15 extension is only for licences that expired since March 16. You will only need to supply our driver’s licence to renew. Although if you have a work or study permit or recently received permanent residency, you will need to supply your immigration document as well. The fee for a 5 year licence renewal is $93.00. The licence will be mailed to your home in approximately 7 – 10 business days, you will have an interim licence to drive with in the meantime.

    From the date the Class 7 licence expired, you have 3 years to renew the learner’s licence before you would require re-testing. You may renew your Class 7 GDL licence when it is less than 3 years since the expiry date. With your previous learners experience, you must hold the licence for 365 days before you are eligible for a Class 5 Basic road test. Even though your licence had expired, your learning history is still available, so the 1 year waiting period does not restart. As your licence expired more than 6 months ago, you will need to surrender the previous licence, provide proof of legal presence in Canada (such as Cdn Passport or Cdn Birth Certificate, or immigration document) and proof of residency (bank statement, paystub, lease agreement, or utility bill).

    We can arrange for a staff member to conduct the Class 7 knowledge test orally. To schedule the knowledge test appointment, please visit our registry office to pre-pay for the knowledge test and present your identification. On your test date, you will need to provide all your identification then a staff member will read the knowledge test questions and answers to you. No other customers will be in the testing area while you are completing the knowledge test, which is the reason the test is by appointment only. ID requirements: If you are over 18, please provide your Alberta Identification Card. If you do not have the AB ID card, you must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), a second piece of ID (Alberta Health Card) and proof of Alberta Residence dated within the last 90 days (A bill (energy, cable, phone, etc.), bank statement or credit card statement, or pay stub) If you are under 18, you must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), and a second piece of ID (Alberta Health Card). Also, your parent or legal guardian, with their driver's licence, must attend the office to sign consent for your knowledge test and to issue the driver's licence.

    You can change your driver’s licence or ID card, your vehicle registration, and Alberta health card at West-End Registries. Please supply your original marriage certificate and your Alberta driver’s licence or ID card. For AB Health, you and your spouse must be on the same account in order to change your name. If you are unsure if you are on the same account, please complete the AB Health Care "addition" form. If you just need to change your last name, please complete the AB Health Care "update" form.

    You may provide the civil marriage statement issued by the marriage officiant to change the name on your driver’s licence. At the same time, we can process the address change on your driver's licence, vehicle registration and Alberta health care.

    To update the address on your Alberta Licence, we only need to provide your Alberta licence. We can also change the address on your vehicle registration and Alberta health care.

    The fee to renew an Alberta Class 5 licence is $93.00 for 5 years. We will most likely need to take a new photo when renewing the licence. You will receive an interim licence that allows you to drive, the photo licence will be mailed to your home in approximately 7 – 10 business days.

    My understanding, if you are driving the vehicle on private property there is no licence requirements. But on public roads, the mechanic needs to hold the licence for the vehicle they are operating. You may call your local police station to request information. As a police officer would be issuing a ticket for driving a vehicle without the proper class of licence. Or Alberta Transportation can be reached at 780-427-8901.

    We can change the name on your AB driver's licence, vehicle registration, and Alberta health care. The AB Driver’s licence will take approximately 7 – 10 business days to arrive at your Alberta address. Until the licence arrives, you will have an interim licence to drive with, but it is not photo ID.

    You can purchase a drivers abstract online. When submitting via the secure online portal, the abstract application and driver’s licence must be less than 3000kb for the file size to upload for the online driver’s abstract request. If you have taken a photo of the originally signed application, you will need to crop the photo to remove all areas of the photo that does not have text/your signature. If you are using a computer you may be able to change the file size on the pdf document. I am unsure what programs you might have available on your computer, but there are a couple of options for reducing the file size.

    You can request a drivers abstract and make the payment online. For details please check out our driver's abstract request page.

    No appointment is necessary to complete registry services. We can change the address for the photo ID and your Alberta health care.

    Yes, you can request a commercial abstract online. Check out our drivers abstract page for additional information.

    You can request a driver's abstract online. For details please check out our drivers abstract request page. You will need access to a printer to complete the abstract request form.

    There is no appointment necessary for the learner’s knowledge test. Please attend our office at least 45 minutes before closing to allow ample time to complete the knowledge test. ID requirements: If you are over 18, please provide your Alberta Identification Card. If you do not have the AB ID card, you must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), a second piece of ID (Alberta Health Card) and proof of Alberta Residence dated within the last 90 days (A bill (i.e. energy, cable, phone, etc.), lease agreement, or pay stub) If you are under 18, you must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), and a second piece of ID (Alberta Health Card). Also, your parent or legal guardian, with their driver's licence, must attend the office to sign consent for your knowledge test and to issue the driver's licence.

    You may request a driver's abstract online. Please check out our drivers abstract information page for additional information. The driver's abstract request does require your Alberta licence number. If you don't have access to your licence number, you may visit our office in person with another piece of government issued ID to obtain your driver's abstract.

    You can request a driver's abstract online. Complete information is available on our drivers abstract request page. There are additional options for obtaining your abstracts if you are unable to visit a registry office in person. Driver’s Abstract Consent (providing consent to an individual in Alberta to request your abstract at a registry office): Complete the "Driver's Abstract consent” form, with your original signature. Then email to our office at counter@registryagent.ca or to the person who you have provided consent, if they are able to print at home. When your designated person visits our office, please ensure they have a valid AB licence or ID card. They will complete a "Statement of Intent" form in office, which accepts responsibility for your abstract. Your designated agent will pay the abstract fee and the original abstract will be released to your designated agent to provide to you. Notarized Abstract Request (requesting an abstract by mail): Complete the “Notarized Request for Personal Driving and Motor Vehicle Information” request, with your original signature. Please indicate you are requesting an abstract (3, 5 or 10 years and either SDA – regular driver’s abstract or CDA – commercial driver’s abstract). Please make a clear photocopy of your photo identification. Please note, you do not need to get the notarized form or the photocopy of your photo ID signed by a notary public due to the COVID-19 Pandemic. Please send us a self-addressed express post envelope, which can be purchased from Canada Post located at most Shopper’s Drug Mart locations. Please mail to our office: 1) Application 2) Photocopy of your photo ID as indicated on the application 3) Self-Addressed Express Post envelope 4) Money order or certified cheque, payable to West-End Registries – or a note indicating you would like the payment link sent for Visa or M/C payment.

    You may complete your Class 7 test at West-End Registries. No appointment is necessary. Please attend our office at least 45 minutes before closing to allow ample time to complete the knowledge test. ID requirements: If you are over 18, please provide your valid Alberta Identification Card. If you do not have the AB ID card, you must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), a second piece of ID (Alberta Health Card) and proof of Alberta Residence dated within the last 90 days (A bill (energy, cable, phone, etc.), bank statement or credit card statement, pay stub, or lease agreement) If you are under 18, you must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), and a second piece of ID (Alberta Health Card). Also, your parent or legal guardian, with their driver's licence, must attend the office to sign consent for your knowledge test and to issue the driver's licence.

    Driver’s abstracts for the employees are not available as an automatic service. Each request for an abstract must have a request letter from the company. If the company doesn’t have an AMVIR agreement set up with Data Access and Contract Management Unit (DACMU), you will need to need to apply for the agreement prior to requesting abstracts for your employees. If you already have an AMVIR agreement or once it is set up, we can provide a template for a billing letter which you will complete on company letterhead and return to our office. The details on the billing letter will allow us to process the abstract requests. If at any time there are changes to any information on the billing letter (address, contacts, etc.), we will require an updated letter. We may also provide an Abstract template for requesting abstracts. When completing the template, please print on company letterhead with an original signature. We are unable to accept abstract requests with a digital signature. The abstract template will need to be faxed or dropped off in person when requesting the abstracts. The company AMVIR number must be place on each Abstract request. The PUAN is only required on the Billing letter. Please do not place the PUAN on the abstract request. To arrange for payment for the abstracts, we can send a payment link to pay be credit card. There will be a 3.5% activation fee when payment is made by credit card. Or we may accept a cheque, payment is required when picking up the abstracts.

    A new licence photo is required every 4 years. The licence is usually issued for a 5 year term. In most cases, a new photo will be required at each renewal.

    You can request a driver's abstract on our website. It may be up to 24 hours to receive the abstract via encrypted email.

    You can request a commercial driver's abstract online. Check out our abstract request page.

    Yes, we can issue or a renewal an Alberta identification card. If this is your first time applying for an ID, you must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), a second piece of ID (Alberta Health Card) and proof of Alberta Residence dated within the last 90 days (A bill (i.e. energy, cable, phone, etc.), lease agreement, or pay stub) If you need to renew your ID that has not been expired for 6 months or more, please supply your current ID card to renew. If the current ID has been expired for more than 6 months, please supply the documents listed above (as if you were applying for the first time).

    The replacement licence can be ordered at West-End Registries. You will need to present one piece of government issued identification such as a birth certificate, AB health card, valid passport or immigration document. You will receive an interim licence, which will allow you to drive. The permanent Alberta licence will arrive at your home or mailing address in approximately 7 - 10 business days.

    Your interim licence is valid for 30 days. To request a replacement licence, please return to the office with your original interim licence and 1 piece of government ID (i.e.: AB health card, birth certificate, passport, etc.) If you have not received the licence in a “few months”, there may be a fee to request a replacement as there is a limit of 60 days to request a replacement at no charge when you did not receive the licence in the mail.

    The learner’s test is a walk in service, no appointment necessary. Please arrive at least 45 minutes prior to close to ensure has sufficient time to complete the knowledge test. For a minor, please provide proof of legal status in Canada (Canadian birth certificate, Canadian passport, or immigration document) and a second ID (AB health card). Also, the mother father will need to provide consent for her test and licence, please provide your valid Alberta Driver’s licence or ID card.

    The fee to replace the ID is $28.00. We will need 1 piece of government issued ID, such as your AB Health card, birth certificate or passport. If you do not have any government ID, you may use two residency documents, recently dated within the last 90 days that has your name and address, such as lease agreement, original mailed bank or credit card statement, original mailed mobile phone bill, energy or cable bill (can be electronic or mailed), pay stub, original CRA notice of assessment for your tax filing. For the birth certificate, there were birth certificates that were laminated when they were issued by Vital Statistics. If the birth certificate was laminated by your parent after it was issued, which would cover the security features, that birth certificate would be voided. The fee to reorder an Alberta birth certificate is $45.00. If you were born outside of Alberta, you will need to contact Vital Statistics in the province you were born. You will need valid photo ID to order an Alberta birth certificate, you may return to our office when your new ID arrives.

    A 10 year driver’s abstract is the longest abstract available in Alberta. Being a resident of BC, you have 2 options to obtain an Alberta Driver’s Abstract, listed below. **Please note: The driver’s abstract does not show the individual’s driving experience or the date first licensed. If you are exchanging a driver’s licence from Alberta to another Province, you may need to request a confirmation letter. Please contact our office for more details. Driver’s Abstract Consent (providing consent to an individual in Alberta to request your abstract at a registry office): Complete the "Driver's Abstract Consent” form, with your original signature. Then email to our office at counter@registryagent.ca or to the person who you have provided consent, if they are able to print at home. When your designated person visits our office, please ensure they have a valid AB licence or ID card. They will complete a "Statement of Intent" form in office, which accepts responsibility for your abstract. Your designated agent will pay the abstract fee and the original abstract will be released to your designated agent to provide to you. Notarized Abstract Request (requesting an abstract by mail): Complete the “Notarized Request for Personal Driving and Motor Vehicle Information” request, with your original signature. Please indicate you are requesting an abstract (3, 5 or 10 years and either SDA – regular driver’s abstract or CDA – commercial driver’s abstract). Please make a clear photocopy of your photo identification. Please note, you do not need to get the notarized form or the photocopy of your photo ID signed by a notary public due to the COVID-19 Pandemic. Please send us a self-addressed express post envelope, which can be purchased from Canada Post located at most Shopper’s Drug Mart locations. Please mail to our office: 1) Application 2) Photocopy of your photo ID as indicated on the application 3) Self-Addressed Express Post envelope 4) Money order or certified cheque, payable to West-End Registries – or a note indicating you would like the payment link sent for Visa or M/C payment.

    In order for the employer to obtain the driver’s abstract, the company must obtain the abstract under the regulations of their Access to Motor Vehicle Information Regulation (AMVIR) agreement set up with Data Access and Contract Management Unit (DACMU) in Alberta. If you need only a few abstracts, setting up the AMVIR agreement is a lot of work and I am unsure if it is possible if you are outside Alberta. If the driver is currently in Alberta, they are able to visit any Alberta registry office to obtain the abstract in person. If the driver is an Alberta resident, they may order the drivers abstract on our website. For the online abstract, the employer will need to complete the form, provide a personal email address and make the payment on their personal credit card. If the driver is not an Alberta resident at this time and they are currently outside of Alberta, there are 2 options to obtain an Alberta Driver’s Abstract – listed below. 1) Driver’s Abstract Consent (providing consent to an individual in Alberta to request your abstract at a registry office): Complete the Driver's Abstract Consent with your original signature. Then email to our office at counter@registryagent.ca or to the person who you have provided consent, if they are able to print at home. When your designated person visits our office, please ensure they have a valid AB licence or ID card. They will complete a statement of intent form in office, which accepts responsibility for your abstract. Your designated agent will pay the abstract fee and the original abstract will be released to your designated agent to provide to you. 2) Notarized Abstract Request (requesting an abstract by mail): Complete the Notarized Request for Personal and Motor Vehicle Information with your original signature. Please indicate you are requesting an abstract (3, 5 or 10 years and either SDA – regular driver’s abstract or CDA – commercial driver’s abstract). Please make a clear photocopy of your photo identification. Please note, you do not need to get the notarized form or the photocopy of your photo ID signed by a notary public due to the COVID-19 Pandemic. Please send us a self-addressed express post envelope, which can be purchased from Canada Post located at most Shopper’s Drug Mart locations. Please mail to our office: 1) Application 2) Photocopy of your photo ID as indicated on the application 3) Self-Addressed Express Post envelope 4) Money order or certified cheque, payable to West-End Registries – or a note indicating you would like the payment link sent for Visa or M/C payment.

    Yes, the abstract can be issued for a Class 7 learner’s licence. You can request driver's abstract on our website.

    Your G1 experience will transfer to Alberta when you apply for the Alberta Class 7. With 2 years of experience, you are eligible for a road test in Alberta. When you are in Alberta to apply for the Class 7 learner’s licence, please provide proof of your legal status in Canada (Canadian Birth Certificate or Canadian Passport or Immigration documents), a second piece of ID (Alberta Health Card) and proof of Alberta Residence dated within the last 90 days (A bill (energy, cable, phone, etc.), original mailed bank statement or credit card statement, pay stub, or lease agreement) Once you have your Alberta Class 7, you should wait 10 days to complete your road test. The road test may be booked on our website. Please check out our road test scheduling page for more information.

    There is no appointment necessary for registry services. You are able to renew your licence at anytime before your birthday. Our office is open regular hours, Mon – Fri 8 am – 6 pm, Thurs 8 am – 8 pm, and Saturday 9 am – 4 pm. We will be closed on Good Friday. The fee to renew the licence is $93.00.

    If you are able to attend our office to process the address change in office, we only need to have your current licence to change the address in person. Along with your licence, we can update any vehicle registration address and Alberta health care. If you are unable to attend the registry agent in person due to COVID-19, the address change for the driver's licence and vehicle registration may be processed by email. Please review the following information: Along with the application, you must submit: - photo ID (your current Alberta licence) - proof of your legal status in Canada (Canadian Passport, Birth Certificate, or immigration document) **If the name on your Alberta ID card and Birth Certificate is different, you will need to supply you marriage certificate if applicable. - proof of your Alberta residency (a bill, government statements or lease agreement) dated within the last 90 days. The steps to process the transactions would be: 1) Email all documents for the requested service to counter@registryagent.ca 2) We will review the documents and request any missing documents or clarification. 3) We will send you a payment request via email for the credit card payment 4) Once payment is received, we will process the requested service. Upon the next renewal, you must complete full licence enrolment. Full enrolment includes: 1) Provide proof of identity (current Alberta licence) 2) Provide proof of legal presence (Birth Certificate or Valid Canadian Passport or immigration document) **If the name on your Alberta ID card and Birth Certificate is different, you will need to supply you marriage certificate if applicable. 3) Provide proof of Alberta residency (a mailed document which is dated within the last 90 days that has your name and Alberta address, such as a utility bill, lease agreement, paystub or mailed original bank or credit statement) 4) Complete vision screening at the registry office 5) Capture a new image

    The fee to replace the ID is $28.00. We will need 1 piece of government issued ID, such as your AB Health card, birth certificate or passport. If you do not have any government ID, you may use two residency documents, recently dated within the last 90 days that has your name and address, such as lease agreement, original mailed bank or credit card statement, original mailed mobile phone bill, energy or cable bill (can be electronic or mailed), pay stub, original CRA notice of assessment for your tax filing. For the birth certificate, there were birth certificates that were laminated when they were issued by Vital Statistics. If the birth certificate was laminated by your parent after it was issued, which would cover the security features, that birth certificate would be voided. The fee to reorder an Alberta birth certificate is $45.00. If you were born outside of Alberta, you will need to contact Vital Statistics in the province you were born. You will need valid photo ID to order an Alberta birth certificate, you may return to our office when your new ID arrives.

    The learner’s test is a walk in service, no appointment necessary. Please arrive at least 45 minutes prior to close to ensure your daughter has sufficient time to complete the knowledge test. For a minor child will need to provide proof of legal status in Canada (Canadian birth certificate, Canadian passport, or immigration document) and a second ID (AB health card). Also, one parent or legal guardian will need to provide consent for her test and licence, please provide your valid Alberta Driver’s licence or ID card.

    You have 2 options to obtain an Alberta Driver’s Abstract when you are outside the Province, listed below. If you need the abstract quickly, the driver’s abstract consent is the faster option. **Please note: The driver’s abstract does not show the individual’s driving experience or the date first licensed. If you are exchanging a driver’s licence from Alberta to another Province, you may need to request a confirmation letter. Please contact our office for more details. Driver’s Abstract Consent (providing consent to an individual in Alberta to request your abstract at a registry office): Complete the Driver's Abstract consent form, with your original signature. Then email to our office at counter@registryagent.ca or to the person who you have provided consent, if they are able to print at home. When your designated person visits our office, please ensure they have a valid AB licence or ID card. They will complete a statement of intent form in office, which accepts responsibility for your abstract. Your designated agent will pay the abstract fee and the original abstract will be released to your designated agent to provide to you. ~~~~ Notarized Abstract Request (requesting an abstract by mail): Complete the Notarized Request for Personal and Motor Vehicle Information with your original signature. Please indicate you are requesting an abstract (3, 5 or 10 years and either SDA – regular driver’s abstract or CDA – commercial driver’s abstract). Please make a clear photocopy of your photo identification. Please note, you do not need to get the notarized form or the photocopy of your photo ID signed by a notary public due to the COVID-19 Pandemic. Please send us a self-addressed express post envelope, which can be purchased from Canada Post located at most Shopper’s Drug Mart locations. Please mail to our office: 1) Application 2) Photocopy of your photo ID as indicated on the application 3) Self-Addressed Express Post envelope 4) Money order or certified cheque, payable to West-End Registries – or a note indicating you would like the payment link sent for Visa or M/C payment.

    With your application completed, please mail the application, copy of your photo identification, and self-addressed Canada post express envelope to our address (10011 170 St NW, Edmonton, Alberta T5P 4R5) You can send a certified cheque or money order, payable to West-End Registries. Or include a note with your application to indicate you want to pay by credit card, once we receive the application we can send you a payment link for payment via credit card. As soon as we receive your application, we will produce your abstract and mail it to you on the same or next business day.

    You can request a driver's abstract online. For details please check out our drivers abstract request page. There are additional options for obtaining your abstracts if you are unable to visit a registry office in person. Driver’s Abstract Consent (providing consent to an individual in Alberta to request your abstract at a registry office): Complete the "Driver's Abstract consent” form, with your original signature. Then email to our office at counter@registryagent.ca or to the person who you have provided consent, if they are able to print at home. When your designated person visits our office, please ensure they have a valid AB licence or ID card. They will complete a "Statement of Intent" form in office, which accepts responsibility for your abstract. Your designated agent will pay the abstract fee and the original abstract will be released to your designated agent to provide to you. Notarized Abstract Request (requesting an abstract by mail): Complete the “Notarized Request for Personal Driving and Motor Vehicle Information” request, with your original signature. Please indicate you are requesting an abstract (3, 5 or 10 years and either SDA – regular driver’s abstract or CDA – commercial driver’s abstract). Please make a clear photocopy of your photo identification. Please note, you do not need to get the notarized form or the photocopy of your photo ID signed by a notary public due to the COVID-19 Pandemic. Please send us a self-addressed express post envelope, which can be purchased from Canada Post located at most Shopper’s Drug Mart locations. Please mail to our office: 1) Application 2) Photocopy of your photo ID as indicated on the application 3) Self-Addressed Express Post envelope 4) Money order or certified cheque, payable to West-End Registries – or a note indicating you would like the payment link sent for Visa or M/C payment.

    The online abstract is available for an Alberta abstract only. If the insurance company needs an abstract from Nova Scotia, you may contact that province to release the abstract. If you need an Alberta abstract and you have not previously held an Alberta licence or registered a vehicle in Alberta, we must create an Alberta Motor Vehicle ID for you prior to obtaining an abstract. You must visit our office in person to create you MVID, then we can process the abstract at the same time.

    Your friend will be able to driver in Alberta for 3 months from the date that she arrives in Alberta. As soon as she wants to exchange the Philippines to Alberta, the steps are as follows: Step 1: Complete the Alberta Class 7 learner’s knowledge test. The fee for the knowledge test is $17.00 The Alberta Driver’s Handbook is available online. The identification documents required when completing the knowledge test: -Proof of legal status in Canada (Canadian passport or immigration document such as a valid Permanent Resident Card or out of country passport with work permit that is valid for at least 90 days before expiry date. If the work permit is not valid for 90 days on the date you request the knowledge test, please provide proof the work permit extension has been submitted to Canada Immigration or the letter from IRCC indicating the new expiry date.) -Secondary ID (AB health card) -Proof of Alberta residency (a document dated within the last 90 days - a utility bill, government statement, lease agreement, paystub or employment letter dated within the last 14 days) Once you pass the Class 7 knowledge test, we will complete a vision exam – if you wear contacts or glasses, please have them with you. Step 2: Surrender the Philippines licence. After the knowledge test is completed, we will issue the Alberta Class 7 learner’s licence. To issue the Class 7 learner’s licence, we will use the same ID documents listed above. The fee to issue the Class 7 learner’s licence is between $28 - $93 depending on the term of licence being issued based on your legal status document. The Philippines licence and the International Driver’s Permit (if applicable), will be surrendered to Alberta Special Investigations Unit (SIU). SIU will validate the licensing history in Philippines. The Philippines licence and International Driver’s Permit will not be returned to you. Step 3: Complete the Road Test Once SIU has credited your driving history from Philippines, you will be eligible for the road test. -If you are granted less than 2 years of driving credit, you will be eligible for the Class 5 basic road test. The Class 5 basic road test is $93.00. The Class 5 basic road test will give you the Class 5 (Graduated Driver’s Licence - GDL) licence. The Class 5 (GDL) licence is a probationary licence, which will have additional restrictions, such as zero alcohol tolerance, maximum 8 demerit points prior to receiving a suspension, and you cannot teach or supervise a Class 7 GDL driver. -If you are granted 2 or more years of driving credit, you may challenge the Class 5 advanced road test. The Class 5 advanced road test is $138.00. The Class 5 advanced road test will give you the Class 5 (non-GDL) licence. Step 4: Obtain the Alberta Class 5 Licence After you pass the basic or advanced road test, we will reclass your Alberta Class 7 learner’s licence to the Class 5 GDL or non-GDL licence. The fee for the reclass is $28.00. You will only need to provide your current Alberta Class 7 licence, no additional ID is needed. We will complete another vision exam once you pass your road test – if you wear contacts or glasses, please have them with you.

    If you have the interim licence, this is the temporary licence to operate the vehicle while the permanent licence will be mailed. We requested your initials on the application to verify the address. You may provide your medical anytime over the next 3 years without having to complete retesting for your class 4 licence.

    The replacement licence or ID can be ordered at West-End Registries. You will need to present one piece of government issued identification such as a birth certificate, AB health card, valid passport or immigration document. You will receive an interim licence/ID receipt, the permanent Alberta licence or ID card will arrive at your home or mailing address in approximately 7 - 10 business days.

    If the ID card expired more than 6 months ago, you will need to please supply: - expired ID card - proof of your legal status in Canada (Canadian Passport, Birth Certificate, or immigration document) - proof of your Alberta residency (a bill, government statements or lease agreement) dated within the last 90 days. The ID card will be mailed to your home address in approximately 7 – 10 business days.

    You have 2 options to obtain an Alberta Driver’s Abstract, listed below. **Please note: The driver’s abstract does not show the individual’s driving experience or the date first licensed. If you are exchanging a driver’s licence from Alberta to another Province, you may need to request a confirmation letter. Please contact me if you require more details. Driver’s Abstract Consent (providing consent to an individual in Alberta to request your abstract at a registry office): Complete the attached “consent” form, with your original signature. Then email to our office at counter@registryagent.ca or to the person who you have provided consent, if they are able to print at home. When your designated person visits our office, please ensure they have a valid AB licence or ID card. They will complete a statement of intent form in office, which accepts responsibility for your abstract. Your designated agent will pay the abstract fee and the original abstract will be released to your designated agent to provide to you. Notarized Abstract Request (requesting an abstract by mail): Complete the attached “notarized” request, with your original signature. Please indicate you are requesting an abstract (3, 5 or 10 years and either SDA – regular driver’s abstract or CDA – commercial driver’s abstract). Please make a clear photocopy of your photo identification. Please note, you do not need to get the notarized form or the photocopy of your photo ID signed by a notary public due to the COVID-19 Pandemic. Please send us a self-addressed express post envelope, which can be purchased from Canada Post located at most Shopper’s Drug Mart locations. Please mail to our office: 1) Application 2) Photocopy of your photo ID as indicated on the application 3) Self-Addressed Express Post envelope 4) Money order or certified cheque, payable to West-End Registries – or a note indicating you would like the payment link sent for Visa or M/C payment.

    If your licence expired more than 6 or more months ago, you will need to apply for an ID card with the following documents: - Surrender your previous provide your Alberta licence, if it is still in your possession - proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents) **If your name on the legal status document and the AB driver’s licence do not match, we may need an additional proof of name documents, such as a marriage certificate. - second piece of ID (Alberta Health Card) - proof of Alberta Residence dated within the last 90 days (A bill (i.e. energy, cable, phone, etc.), lease agreement, or pay stub) If you have outstanding fines, they do not need to be paid to apply for an ID card. We may need to contact the government of Alberta to override some fines on your file. If necessary, you will need to be in office between the hours of 9 am – 12 pm or 1 pm – 4 pm.

    There is no appointment necessary for the registry services at West-End Registries. ID requirements: If your nephew is over 18, please provide the current or recently expires (less than 6 months) Alberta Identification Card to prov. If the AB ID card has been expired for more than 6 months, your nephew must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), a second piece of ID (Alberta Health Card) and proof of Alberta Residence dated within the last 90 days (A bill (i.e. energy, cable, phone, etc.), lease agreement, or pay stub). Also, surrender the expired ID card. If your nephew is under 18, his parent or legal guardian with their driver's licence, must attend the office to sign consent for the ID card renewal.

    As of June 28, the Government of Alberta launched an update to the eServices online. The vehicle registrations are now available as a digital download. The clients will have the option of printing these documents on plain white paper or presenting on their mobile devices. Digital downloads will be available and accessible in the client’s Alberta.ca Account for 365 days from the date online renewal. If the vehicle renewal is processed in person at the registry office, an original vehicle registration certificate will be supplied. My understanding is the original registration must be carried and presented to a police officer upon request.

    The Alberta Driver’s abstract is a government report for your driving record. You can request a driver's abstract online. For ordering details please check out our Drivers Abstract page. There are additional options for obtaining an original driver's abstract, You may visit West-End Registries in person. Driver’s Abstract Consent (providing consent to an individual in Alberta to request your abstract at a registry office): Complete the "Driver's Abstract consent” form, with your original signature. Then email to our office at counter@registryagent.ca or to the person who you have provided consent, if they are able to print at home. When your designated person visits our office, please ensure they have a valid AB licence or ID card. They will complete a "Statement of Intent" form in office, which accepts responsibility for your abstract. Your designated agent will pay the abstract fee and the original abstract will be released to your designated agent to provide to you. Notarized Abstract Request (requesting an abstract by mail): Complete the “Notarized Request for Personal Driving and Motor Vehicle Information” request, with your original signature. Please indicate you are requesting an abstract (3, 5 or 10 years and either SDA – regular driver’s abstract or CDA – commercial driver’s abstract). Please make a clear photocopy of your photo identification. Please note, you do not need to get the notarized form or the photocopy of your photo ID signed by a notary public due to the COVID-19 Pandemic. Please send us a self-addressed express post envelope, which can be purchased from Canada Post located at most Shopper’s Drug Mart locations. Please mail to our office: 1) Application 2) Photocopy of your photo ID as indicated on the application 3) Self-Addressed Express Post envelope 4) Money order or certified cheque, payable to West-End Registries – or a note indicating you would like the payment link sent for Visa or M/C payment.

    To change the address on your Alberta licence, we only need the current licence. We can also change the address for the vehicle registration and your Alberta Health Card.

    To renew an ID that expired more than 6 months ago, you must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), a second piece of ID (expired ID card if it is in your possession or Alberta Health Card) and proof of Alberta Residence dated within the last 90 days (A bill (i.e. energy, cable, phone, etc.), lease agreement, or pay stub)

    You have 2 options to obtain an Alberta Driver’s Abstract, listed below. The fastest option is to have a friend or family member in Alberta obtain your abstract in person. Once the individual has your abstract, they can email / fax/ or mail the abstract to you. **Please note: The driver’s abstract does not show the individual’s driving experience or the date first licensed. If you are exchanging a driver’s licence from Alberta to another Province, you may need to request a confirmation letter. Please contact our office for more details. Driver’s Abstract Consent (providing consent to an individual in Alberta to request your abstract at a registry office): Complete the attached “consent” form, with your original signature. Then email to our office at counter@registryagent.ca or to the person who you have provided consent, if they are able to print at home. When your designated person visits our office, please ensure they have a valid AB licence or ID card. They will complete a statement of intent form in office, which accepts responsibility for your abstract. Your designated agent will pay the abstract fee and the original abstract will be released to your designated agent to provide to you. Notarized Abstract Request (requesting an abstract by mail): Complete the attached “notarized” request, with your original signature. Please indicate you are requesting an abstract (3, 5 or 10 years and either SDA – regular driver’s abstract or CDA – commercial driver’s abstract). Please make a clear photocopy of your photo identification. Please note, you do not need to get the notarized form or the photocopy of your photo ID signed by a notary public due to the COVID-19 Pandemic. Please send us a self-addressed express post envelope, which can be purchased from Canada Post located at most Shopper’s Drug Mart locations. Please mail to our office: 1) Application 2) Photocopy of your photo ID as indicated on the application 3) Self-Addressed Express Post envelope 4) Money order or certified cheque, payable to West-End Registries – or a note indicating you would like the payment link sent for Visa or M/C payment.

    The ID card and Driver’s Licence should arrive in 7 – 10 business days after your visit to the registry office. The interim licence and ID card expire in 30 days. We are able to issue a replacement within 60 days of the original service at no charge, as long as the address is valid. Please visit our office with the original interim licence and a 2nd piece of ID (AB Health card, birth certificate, passport, etc).

    The knowledge test is available in Korean. Please attend our office at least 45 minutes before closing to allow ample time to complete the knowledge test. ID requirements: If you are over 18, please provide your Alberta Identification Card. If you do not have the AB ID card, you must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), a second piece of ID (Alberta Health Card) and proof of Alberta Residence dated within the last 90 days (A bill (i.e. energy, cable, phone, etc.), lease agreement, or pay stub) If you are under 18, you must provide proof of your legal status in Canada (Canadian Birth Certificate or Passport or Immigration documents), and a second piece of ID (Alberta Health Card). Also, your parent or legal guardian, with their driver's licence, must attend the office to sign consent for your knowledge test and to issue the driver's licence.

    To renew your Alberta licence with a change of address, we only need the current licence. We can change the address for the vehicle registration and AB health card.

    To exchange your licence, please provide: - photo ID (your current licence) - proof of your legal status in Canada (Canadian Passport, Birth Certificate, or immigration document) **If the name on your Alberta ID card and Birth Certificate is different, you will need to supply you marriage certificate if applicable. - proof of your Alberta residency (a bill, government statements or lease agreement) dated within the last 90 days. To obtain vehicle registration for a vehicle coming from out of province, the vehicle will need an out of province inspection. Please provide the out of province registration and valid photo ID to obtain the out of province inspection request. Once the vehicle passes the inspection, you may return within 14 days to receive the plate and registration. To register, please provide the out of province registration, valid insurance, out of province inspection certificate, and valid photo ID. The Alberta health care ID requirements are the same as the licence documents. If you are married, your spouse (and children) will apply at the same time.

    Your Ontario G2 licence may be exchanged for an Alberta Class 5 GDL licence. Please provide your original out of province licence, proof legal status in Canada (Canadian Birth Certificate, Canadian Passport, or immigration document) proof of your Alberta residency (bill, paystub, lease agreement, bank or credit card statement).

    A confirmation letter will provide the date your first Alberta licence was issued. A driving abstract will show the current status of a driver’s licence, lists conviction information, and any applicable demerit points and suspensions; however, it does not confirm a client’s driving experience, nor their date first licenced. A confirmation letter may be requested in person at West-End Registries or by mail via a Notarized Request for Personal Driving and Motor Vehicle Information.

    A parental consent form may be completed at West-End Registries. The parental consent form must be signed (validated) in front of a registry agent. The parental consent is not required for the road test, only for the reclass of the learner’s licence to the driver’s licence. If you are unable to attend West-End Registries on or prior to the road test date, you may return to the office at a later date to sign parental consent to reclass with your minor child.

    Based on the professional class of driver's licence, either Class 1, 2, or 4, and the age of the person, there is a maximum term available. From age 18 – 43 the maximum term is 5 year, between 43 – 62 the maximum term is 2 years, over the age of 63 the maximum term is 1 year. Each licence renewal will require submission of a driver’s medical.

    On February 1, 2023 improvements have been made to Class 1, 4, 5 and 6 driver licensing system to reduce costs and red tape for Albertans while maintaining safety. Class 1 – Driver licence changes - Drivers have the option to complete the Class 1 road test in an automatic transmission truck. - Allowing drivers to take the Class 1 road test in an automatic transmission truck ensures drivers are tested in the type of truck they will be driving. This will continue to ensure safe, skilled drivers work behind the wheel. - If a driver completes and passes the Class 1 road test in an automatic transmission truck, a condition code will be applied to their licence stating the driver is only able to operate commercial trucks with an automatic transmission. - The condition code can be removed by taking a second Class 1 condensed road test in a commercial truck with a manual transmission. - This change will not impact Mandatory Entry Level Training (MELT). - Class 1 training can be taken in a manual or automatic transmission truck. - Government driver examiners will continue to conduct Class 1 road tests. Class 4 – Driver licence changes - Drivers no longer required a road test to obtain a Class 4 driver’s licence. - The Class 4 knowledge test is enhanced to include elements on passenger management and safety, as well as working with vulnerable populations. - The Commercial Driver’s Guide has been updated. All information within the new Commercial Driver’s Guide may be on the knowledge test. - Class 4 drivers must still meet vision requirements and provide a driver medical report. - Drivers who passed the Class 4 knowledge and road tests within 12 months of the updated program implementation, but who have not applied to have the Class 4 driver’s licence card issued, will have their test results honoured. - Drivers who passed the Class 4 knowledge test but who did not pass the Class 4 road test prior to February 1, 2023, will be required to pass the new Class 4 enhanced knowledge test at their own expense. - Driver examiners will no longer be authorized to conduct Class 4 road tests starting February 1, 2023. Class 5 and 6 - GDL changes Starting in Spring, 2023 the Graduated Driver Licensing (GDL) program includes the following improvements: - Removing the Class 5 and Class 6 advanced road tests. - Enhancing the Class 5 and Class 6 road tests and include elements from the advanced road test. - Maintaining the current 24-month probation period and allowing drivers to reduce their probation period by up to 6 months by completing an approved driver training course, providing you meet all other eligibility requirements. - Requiring GDL drivers to demonstrate safe driving practices by having no suspensions or traffic violations within their last 12 months of probation, including zero tolerance for any alcohol and/or drug consumption. - If a violation or suspension happens during the last 12 months, the final 12 months of the probation period resets. - All other existing requirements of the GDL program will remain the same. - Drivers who are over the age of 18, have held their GDL licence for two or more years and who have not had any violations or suspensions within the last 12 consecutive months will be eligible to automatically exit the GDL program. - Existing GDL drivers will have their records evaluated on the day of transition to the updated program to determine if they will automatically exit GDL or if they will continue in the updated program. - These drivers will be sent a letter confirming their exit from the GDL program. - These drivers can continue to use their existing driver’s licence until the time it expires and must be renewed. - A driver that chooses to have an updated non-GDL driver’s licence card issued will be subject to a service fee.
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